Refund policy

Return & Refund Policy

Each book and journal in my shop is individually handmade, and I take great care in photographing and describing each piece so you know exactly what you're purchasing.

All sales are final. Because my books are handmade and often one of a kind, I do not accept returns or exchanges for changes of mind.

Damaged or Incorrect Orders

I want your book to arrive in beautiful condition. If your order arrives damaged, defective, or you receive the wrong item, please contact me at hello@ruthbleakley.com within 7 days of delivery.

Include your order number, a brief description of the issue, and photographs of the item and packaging, if possible.

I'll review the situation and work with you to make it right. Depending on the circumstances, this may involve a refund, replacement (when available), or another appropriate solution.

Because many of my books are one of a kind, an identical replacement may not be possible.

Refunds

If a refund is approved, it will be issued to your original payment method. Please allow additional time for your bank or credit card provider to process the refund.

Questions?

If you have any questions about a book before purchasing, please feel free to contact me at hello@ruthbleakley.com. I'm always happy to help.

This policy does not limit any rights you may have under applicable consumer protection laws.